Knowledge Base

Categories (8)

Getting started at NGU

Resources and guides to help new users make the most of their experience.
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Accounts and access

Find information on managing user accounts, passwords, and access permissions within our systems
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Software and applications

Get help with Microsoft 365, software installations, browser troubleshooting, digital tools and signatures, printing setup, and streaming services.
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Classroom and AV support

View resources for our on-campus classroom, conference room, and other related AV technology solutions.
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Desk phones and Mobile Device Program

Support and resources for desk phones and information about NGU's Mobile Device Program.
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Network and connectivity

Guides and troubleshooting resources for accessing the internet, including Wi-Fi, VPN, and network storage.
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IT security

Best practices, policies, and tools for protecting university data and accounts from cybersecurity threats.
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Policies

Public policies and procedures at NGU.
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