Knowledge Base

Categories (8)

Getting started at NGU

Resources and guides to help new users make the most of their experience.

Accounts and access

Find information on managing user accounts, passwords, and access permissions within our systems

Software and applications

Get help with Microsoft 365, software installations, browser troubleshooting, digital tools and signatures, printing setup, and streaming services.

Classroom and AV support

View resources for our on-campus classroom, conference room, and other related AV technology solutions.

Desk phones and Mobile Device Program

Support and resources for desk phones and information about NGU's Mobile Device Program.

Network and connectivity

Guides and troubleshooting resources for accessing the internet, including Wi-Fi, VPN, and network storage.

IT security

Best practices, policies, and tools for protecting university data and accounts from cybersecurity threats.

Policies

Public policies and procedures at NGU.