Knowledge Base

Categories (7)

Getting Started at NGU

Resources and guides to help new users make the most of their experience.
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Accounts & Access

Find information on managing user accounts, passwords, and access permissions within our systems
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Software & Applications

Get help with Microsoft 365, software installations, browser troubleshooting, digital tools and signatures, printing setup, and streaming services.
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Classroom & AV Support

View resources for our on-campus classroom, conference room, and other related AV technology solutions.
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Devices & Hardware

Support and resources for university-owned and personal devices, including setup, troubleshooting, and maintenance of computers, mobile devices, printers, and peripherals.
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Network & Connectivity

Guides and troubleshooting resources for accessing the internet, including Wi-Fi, VPN, and network storage.
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IT Security

Best practices, policies, and tools for protecting university data and accounts from cybersecurity threats.
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