Board of Trustees Account Access

First-Time Setup

Password, Pictograph Authentication, and Security Questions

Set Your Password

  1. Open a web browser and go to https://sso.ngu.edu.
  2. Enter your username (first initial + last name + .bt). For example, John Smith’s BT username would be jsmith.bt.
  3. Enter the temporary password provided by IT Services.
  4. Follow the prompt to create a new password. Note that NGU requires passwords to:
    • Be at least 12 characters long
    • Include at least one uppercase letter, one lowercase letter, and one number

Set Up Pictograph Authentication

  1. After setting your password, you'll be prompted to select three pictograph images.
  2. Remember these images—you’ll need them to access your email in the future. (If you forget, IT Services can reset them for you.)

Choose Security Questions

  1. Finally, you’ll be asked to select and answer three security questions.

Setting Your Govenda Password

  1. Open a web browser and navigate to https://app.govenda.com.
  2. Click the “Forgot?” link in the password field.
  3. In the Reset Password pop-up, enter your BT email address (e.g., jsmith.bt@ngu.edu) and click Send Email.
  4. Open a new tab, log in to your NGU BT email (https://trailblazermail.ngu.edu), and locate the reset email from Govenda.
  5. Click the link in the email and create your new Govenda password.

Accessing Your BT Email Account

  1. In a web browser, go to https://trailblazermail.ngu.edu.
  2. If prompted, enter your BT username, new password, and your pictograph images.
  3. You can now send and receive emails through this platform.

Accessing Your Govenda Account

Govenda is NGU's board management software.

  1. Open a web browser and navigate to https://app.govenda.com.
  2. Enter your BT email and Govenda password and click Sign In.

Forgot Your Password?

If you forget your password:

  1. Go to https://sso.ngu.edu.
  2. Click “Need Help?”, then select “I forgot my password.”
  3. Follow the prompts to reset your password.

Alternatively, call IT Services at (864) 977-7272 or email btsupport@ngu.edu.

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