How to print with PaperCut: Faculty/staff

Overview

Audience: Full-time faculty and staff that have NGU-issued laptops

Description: This article details how full-time faculty and staff print to on-campus printers.

Environment: Printing, Windows, macOS

How to print with PaperCut

To get started, contact the IT Services Help Desk to install the Find-Me Printer on your NGU device by calling (864) 977-7272 or emailing its.helpdesk@ngu.edu.

Know your six-digit NGU ID number

• Your print jobs are associated with your six-digit NGU ID number. Your documents can only be viewed, released and printed with your ID number. No one can access your print queue without your ID number.
• To get your ID number, you can look on your employee ID card or:
  1. Sign into my.ngu.edu
  2. In the top-right corner, select the profile icon
  3. Select My profile & settings
  4. On the first line next to your name, view your six-digit ID number

Print documents with FindMe Printer

FindMe Printer is a cloud-based printer. With FindMe, you can print from your computer to any printer on campus where the PaperCutMF software is installed. 

To print a document,

1. Open the Print dialog while viewing a document as if you are printing a document.
2. For Printer, select the FindMe Printer on PaperCutMF.ngu.edu:
   • If you do not see the FindMe Printer, contact IT Services.
3. Most printers on campus have the PaperCutMF software installed. Find one or ask your department's administrative assistant where to locate one.
4. Enter your six-digit NGU ID number in the ID field, shown below, and tap Log in:
5. To print documents in your print queue,
   1. Tap the checkbox next to the document title(s) that you would like to print.
   2. Check Print as 2-sided if desired.
   3. Tap Print.​​​​​​​
6. If you would like to delete a document from your queue,
   1. Next to the document's title, tap the checkbox.
   2. Next to the Print button, tap the trash can icon.
7. If you would like to copy or scan after you have printed, in the top-left corner tap the printer icon.

Scan and print documents

1. Find a printer with the PaperCutMF software installed.
2. Enter your ID number and tap Access Device:
3. Tap Copy or Scan:
4. With Scan, you can scan to email.
   • Select Me to send to your NGU email address
   • Manually enter a recipient's address by tapping Direct Input 

Sign out of printer

To sign out, in the bottom-left corner tap the lock icon:

Alternative workflow or platform-specific instructions.

Cause (if known)

Explain the root cause or common reasons for the issue. Optional if unknown or not useful to the end user.

Additional Resources

• Related KB Article Title
• External User Guide or Video
• Policy or Compliance Link