Overview
Audience: NGU employees with on-campus offices that come with Avaya desk phones.
Description: Directions for accessing and managing voicemail on Avaya desk phones on campus and off campus.
Environment: Avaya
On Campus Access
- After your voicemail password and greeting are set, press the message (envelope) button, and enter your password.
- The voice assistant will provide menu options:
- Press 2 to listen to messages.
- Press 3 to delete a message during or after playback.
Off Campus Access
- Call your complete NGU office phone number (e.g., 8649777272).
- When you reach voicemail, dial **# (star star pound).
- When prompted, enter your four digit mailbox number/extension (e.g., 7272).
- NOTE: If the last four digits of your office number begin with a 0 (e.g., 0769), you must replace the first digit with a 1 (e.g., 1769).
- Proceed as if you are on campus. The voice assistant will provide menu options:
- Press 2 to listen to messages.
- Press 3 to delete a message during or after playback.